• Flower Cupcakes
  • Wedding Cupcakes
  • Welcome Home Cupcakes
  • Graduation Cupcakes
  • Christening Cupcakes
  • Cake Pops
  • Garden Animal Cupcakes
  • Rolo Cupcakes
  • Go Kart Cupcakes
  • Animal Cupcakes
  • Chanel Cupcakes

Search

  • 10% Newsletter 10% Newsletter

Privacy Policy

Yanelex Limited ("We") are committed to protecting and respecting your privacy.

This policy (together with any terms of use) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By continuing to use our Website (as defined below), you are agreeing to this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Yanelex Limited of 18 Norfolk Square, Paddington, London W2 1RS with company number 07104239.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site www.neocakes.co.uk (our Website). This includes information provided at the time of, by way of example, registering to use our Website, subscribing to our service, posting material or requesting further services.

We may also ask you for information when you enter a competition or promotion sponsored by Yanelex Limited (if applicable), or if you report a problem with our Website.

If you contact us, we may keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Where applicable, where our Website is an ecommerce site, details of transactions you carry out through our Website and of the fulfilment of your orders.

Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.

Certain features of our Website depend upon cookies to function and are deemed, within the law, as strictly necessary (essential cookies).

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.

We may use the following cookies on our Website:

  • Strictly necessary cookies. These are cookies that are required for the operation of our Website and are deemed, within the law, to be strictly necessary. They include, for example, cookies that enable you to log into secure areas of our Website and other essential cookies.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it (if applicable) more relevant to your interests. We may also share this information with third parties for this purpose.

Please note that our advertisers may also use cookies, over which we have no control.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website or have a better browsing experience and internet service from us.

Where we store your personal data

The data we collect from you may be transferred to, and/or stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us, other members of our group, or for one of our suppliers. By submitting your personal data, you agree to this transfer. We will take all steps reasonably necessary and within our reasonable control to ensure that where we act as data controller your data is treated securely and in accordance with this privacy policy. Information you provide to us is stored on our servers or those of our subcontractors.

Where our Website is an ecommerce site, all information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

To ensure that content from our Website is presented in the most effective manner for you and for your computer.

To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

To carry out our obligations arising from any contracts entered into between you and us.

To allow you to participate in interactive features of our service, when you choose to do so.

To notify you about changes to our service.

We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

Before providing your data to us, you will be presented with certain tick boxes in respect of our different methods of marketing. If you do not want us to use your data for any of the reasons listed, please refrain from giving us your consent.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day).

Disclosure of your information

We may disclose your personal information to any Yanelex trading divisions.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If Yanelex Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers/users will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or any other agreements or terms; or to protect the rights, property, or safety of Yanelex Limited, our customers/users, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at sales@neocakes.co.uk.

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

We reserve the right to change this privacy policy from time to time, without prior notice, by changing it on our Website.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to sales@neocakes.co.uk.


Cart  

No products

£0.00 Total (Ex. VAT):

Cart Check out